What does civility in communication refer to?

Civility in communication refers to speech or behavior that is polite and appropriate. This concept emphasizes the importance of treating others with respect and fostering an atmosphere conducive to constructive dialogue. Civility involves listening actively, considering the perspectives of others, and responding thoughtfully, which helps to maintain mutual respect even during disagreements.

While being assertive and direct can be valuable in communication, it does not necessarily encompass the broader scope of civility, which prioritizes respect over confrontation. Similarly, using persuasive language techniques focuses on influencing opinions rather than ensuring interactions remain respectful and courteous. Engaging in casual conversation is a style of communication that may lack the formal structure of civility, which requires a commitment to decorum and respect regardless of the social context.